If your ACCU-SCOPE microscope needs to be returned to ACCU-SCOPE or your distributor for repairs please observe the following instructions:

  • All microscopes should be covered with a plastic bag prior to repackaging.
  • Repackage the microscope in the original Styrofoam shipping carton. If the Styrofoam carton is no longer available, place inside a crush resistant sturdy shipping carton with the instrument completely wrapped in bubble wrap and fill all remaining spaces with Styrofoam chips or additional bubble wrap. DO NOT use newspaper or tissue paper.  
  • On our Service Request Form, give a brief description of the problem and the name of a person to contact if necessary. Please be sure all information is legible, including the name, address, telephone number, contact person, and description of problem.
  • The microscope or component should be sent post prepaid and insured. We recommend shipping by UPS, FEDEX, DHL or other commercial carriers. We do not recommend the U.S. Postal Service.

NEVER ship the microscope on its side. ALWAYS ship the microscope in an upright position

INSTRUCTIONS FOR COMPOUND MICROSCOPES
3000, 3004, 3015, 3017, 3070, 3079, 3080, 3085, 3088F Microscope Series

  • Remove all of the objectives from the nosepiece. Objectives should be returned only if  they are part of the problem.
  • For the 3000, 3015 and 3017 Microscope Series: if the microscope head is not part of the problem you are experiencing, the head should be removed from the microscope by loosening the thumb screw and the centration screw. Removal of the centration screw requires use of a small screwdriver.
    CAUTION:     Firmly hold the head while loosening screws to prevent it from falling.
  • If the original Styrofoam carton is not available, remove the head (3000, 3015 and 3017 Series only)  from the stand and individually wrap in bubble wrap.
  • Follow ALL above instructions.

 

INSTRUCTIONS FOR STEREO MICROSCOPES
3050, 3055, 3061, 3065, 3069 Series Microscopes

  • Remove microscope head (except 3050, 3055 and 3061 Series) from yoke or stand.
  • Remove eyepieces and replace with eyepiece caps if available. If eye caps are not available, make sure eyepieces are secured in microscope head via bubble wrap.
  • The stereo head should be returned only if it is part of the problem i.e.: if you are having trouble with the illumination, the stereo head does not need to be returned.
  • Follow ALL instructions on top of page.

                                            
INSTRUCTIONS FOR INVERTED MICROSCOPES
3030, 3031, 3035 Microscope Series

PLEASE CALL FOR INSTRUCTIONS
1-516-759-1000